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OUR SHIPPING POLICY
OUR PRIVATE POLICY
We offer various shipping options, In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products. We provide free shipping on all domestic orders. We offer worldwide shipping. Free shipping is not valid on international orders. Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes. If delivery is delayed for any reason we will let you know as soon as possible and advise you of a revised estimated date for delivery. If you have any further questions or comments, you may contact us by Email: platinum@platinumwigs.store
PLATINUM WIGS operates the PLATINUMWIGS.STORE website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the PLATINUMWIGS.STORE website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at PLATINUMWIGS.STORE , unless otherwise defined in this Privacy Policy.
By purchasing you in agreement to the following terms and conditions: You have read the product description and understand the product that you are receiving. You understand and agree to our no refund policy. You understand that once an order is submitted changes or cancellations can not be made (including item changes, shipping address changes, etc)
OUR HAIR REFUND/EXCHANGE POLICY
ALL HAIR IS FINAL SALE . NO REFUNDS/EXCHANGES Once your order is placed no cancellations can be made Exchanges are only acceptable if there was a mistake made on our behalf or under special circumstances . We will reimburse you for the shipping cost once the hair is received . (ALL HAIR MUST BE RETURNED WITHIN 7 DAYS) . Your exchange will be declined if the hair is not in its original state . Your exchange will also be declined if the hair is not shipped back within 7 days . (if you are returning curly or wavy hair the hair must not be combed through) All customers are responsible for measuring their head. Please be sure to read the frontal and wig size. If your wig is too big or small you won’t be able to exchange it.